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Can't move my my music to another speaker

WiFiSucks
Community Member

I have 2 Nest Homes and 1 Nest Mini. 

 

When I'm playing music via the Nest Mini in my bathroom and want to move the music to my bedroom by saying "Move music to bedroom" or "Move my music to the bedroom speaker" Google Assistant responds with "sorry, but this feature isn't supported on this device". 

 

I think that's enough information for you to know what to fix 😆

 

It's really freaking annoying! It worked pretty well recently and then a few days ago it started with this crap...

 

Please fix it ASAP!

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

The best way to get the logs to Google to troubleshoot this is to follow the "Send feedback from the Google Home app" steps here by turning on device reports.

Share feedback about Google Nest - Google Nest Help

Juni
Community Specialist
Community Specialist

Hi folks,

 

@David_K, thanks for the help. 

 

@WiFiSucks, I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. A few things: was this feature working, or this is the first time that you are trying it? Is the bedroom speaker a Nest Mini too? What steps have you tried so far?

 

Check these commands and try them.

Say "Okay Google" or “Hey Google” then:

 

“Transfer to <device name>”

"Move the music to <device name>"

"Cast to <device name>"
 

Keep me posted.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Best,

Juni

Juni
Community Specialist
Community Specialist

Hello WiFiSucks,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni