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Chromecast gen 2

JörgenS
Community Member

Suddenly Our Chromecast gen 2 does not work anymore - not able to cast anything. Tried te reset Chromecast, uninstajj/reinstall Google home, delet and creating new room.  Some minutes ago, I read in  a paper that it is an issue with Google, and an expired (10 yr) certificate for gen 2. Anybody knows more? And are Google going to solve this problem?

1 Recommended Answer

Melomaniac
Community Member

As for right now everything 🙏 is back to Normal Operation knock on wood 

Chromecast TV dngles 2nd gen and Chromecast Audio devices ☺️

View Recommended Answer in original post

33 REPLIES 33

DEBCal
Community Member

Sounds like a similar problem to me. Seems there was an update yesterday and since then Chromecast stopped working. At first there was an error that said "cannot verify device". Now, when I try and setup the device again, it cannot be found.

I also  noticed a few updates for Google apps on my android device. Google, Google TV and Google Maps all had updates. The Google app doesn't want to complete that update. I'm not sure if it's related but thought I'd mention it here.

Lily8
Community Member

Of course I factory reset mine ...zs it is the usual way advised by google in cas of issue...

Will we be updated when this issue is solved?

Bruuu
Community Member

Eu não tenho a resposta para a sua pergunta,  também formatei o meu chromecast ontem a noite devido a problemas,  não consigo autenticar o meu chromecast mais... 

Abel3
Community Member

A mi me pasa igual a tu problema,se pudo solucionar? Gracias 

DEBCal
Community Member

That is helpful. Wish Google had said something BEFORE I factory reset my device. I guess for now, we wait.

Hey Google, even if you decide to stop supporting older gen products, please DO NOT stop them from functioning at all. Some customers are happy to live with older products. Not everything needs to be continuously updated. As the saying goes, "If it ain't broke, don't fix it."

Bruuu
Community Member

Isso, algumas pessoas são moda antiga,  como eu

Sree123
Community Member

Any update on solutions?

Bruuu
Community Member

Também quero a resposta para essa pergunta 

DEBCal
Community Member
teremos de esperar que els enviem uma "fix"

Bruuu
Community Member

Acredito que o Google desativou o Chromecast, assisti os vídeos no YouTube recentemente falando sobre. 

Coloca " meu crhomocash parou de funcionar "

 
 

Lily8
Community Member

Similar problem. Yesterday, I lost my Chromecast connection suddenly. 

CarloT
Community Member

Same. I did the reset like everytime there's been an issue.
Was not expecting google to send me an email to tell me "we f**ked up do not reset your device."

Bruuu
Community Member

 

 

Acredito que o Google desativou o Chromecast, assisti os vídeos no YouTube recentemente falando sobre. 

Coloca " meu crhomocash parou de funcionar "

 
 
 

Marco70
Community Member

Same issue here. Standard operating procedure with Chromecast when not working is: reset the thing. So I think most of the people with issues have already reset the device.

I stumbled on information about this problem by chance. How will we be notified if a solution is available?

Lucky for me I had a spare one that is now installed and working...

DEBCal
Community Member

I installed a spare as well, which I think I have not factory reset. I'll check it later and see if it works.

Hopefully Google will explain how to get factory reset units operational again.

B_i_t
Community Member

I have 2 gen 2 units- neither are able to stream.  I have done the factory reset on one but not the other.... Is there a way to get the non- reset Chromecast to work?

Bruuu
Community Member

Acredito que o Google desativou os chromecast,  assisti os vídeos nos YouTube recente falando sobre. 

Coloca " meu crhomocash parou de funcionar "

Zzzebas
Community Member

Hey Google, what about fixing this problem ASAP and stop giving a *** about your customers. You better fix this now cause I'm about  to stop buying any of your product. You probably don't give a *** about that too, but what the hell can I do? 

Melomaniac
Community Member

As for right now everything 🙏 is back to Normal Operation knock on wood 

Chromecast TV dngles 2nd gen and Chromecast Audio devices ☺️

Sounds great. Did you need to perform any special actions? And did you factory reset your unit before?

Marco70
Community Member

I actually did do a factory reset before of my spare unit, but it wasn't used for quite a while, so maybe it's a combination of a previous software update and the actual issue.

The spare is still running fine at this point.

Still not working...

xilinxa
Community Member

Moi non plus.......

How did you do that? Can you explain for me? Thanks

Yup, both our Chromecasts received a fix this morning and both working without any input required from me - even though I had factory reset one of them. However I do have to setup my personalization again.

Thanks Google.

alexEfi1965
Community Member

qualcuno sa come fare per l'autenticazione del Chromecast dopo il ripristino errato ? 

Vijaypat
Community Member

Not working my gen2 device still

Still not working 😞

Does google fix the problem from resetted devices? Or should I be waiting or it is better to look for alternatives?

Working finally.

Did a factory reset on two devices, and as soon as they are connected to power supply, the update can begin. Worked for both devices

JörgenS
Community Member

So, got our Chromecast gen 2 finally working now. Even the fact that i've  made a factory reset, it was just to go through an amount of steps of configuration. Thanks for your support