Chromecast help

[AnonymousNANO]

Hello I have this issue where I can't link my netflix account to the Google home app.

I mentioning that I did reinstall the app clear the cache factory restored the chromecast and rebooted the router.

[Azarco]

Hey AnonymousNANO,

That certainly hasn't been easy for you — let's see what's going on.

A few questions: what Chromecast device do you have? Was it working before? Also, what's the message you're getting when linking your Netflix account?

Make sure your Google Home app is updated. Try logging out from your Netflix account then try linking it.

Let us know how it goes.

Best,
Alex

[Juni]

Hi there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Regards,

Juni

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan