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Factory Reset

SherylB
Community Member

Hi there! We just changed internet providers so need to update the network settings on our Nest thermostat. It is asking for a QR code or set up code but the thermostat is anchored to the wall so there is no cover or unit to remove.

If I do a factory reset can I do so without a QR code or set up code? I just don’t want to lose heat as I can manually control it now. I’m afraid if I do a factory reset I won’t be able to set it up without some sort of code. Thank you!

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1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

You don't need to reset it to change it's Wi-Fi network. Try these steps:

Change Nest thermostat Wi-Fi network - Google Nest Help