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Google Dumpster

Cableguy
Community Member

Well, it's official, I currently have more broken Google products than I do that are working.  Surprisingly all out of warranty. What a convenient business model and strategy Google. Seems like the products should last more than 2 years and not break for no reason. 

7 REPLIES 7

Muddi
Community Specialist
Community Specialist

Hey Cableguy,

 

Thanks for posting, and apologies for the delayed response. Could you help us verify which specific Nest device or Google product are you referring to? Please tell us more details about your concern so we can help you properly.

 

Looking forward to your response.

 

Cheers,

Muddi

Cableguy
Community Member

The Nest Gen 3 learning thermostat stopped picking up WIFI and the Google Nest Hello Doorbell stopped working completely for no reason, only had a green status light.

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

I appreciate your assistance here, Muddi.

 

Thanks for letting us know about what's going on, @Cableguy. I'd love to know more about this.

 

Are you getting any message codes on your thermostat network settings? Also, could you provide a rundown of all the steps you've tried? We'll look forward to your response.

 

Regards,

Mark

Hello Cableguy,

 

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Hi Cableguy,

 

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

 

Thanks,
Mark

Cableguy
Community Member

Hello, sorry for the delay, I have recycled the non-working devices. We can close this thread, Thank you

AbigailF
Community Specialist
Community Specialist

Hey Cableguy,

We're sad to see you go. Feel free to create a new thread if you have any other questions or concerns as I'll be locking this thread now.

Best,
Abi