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Google Mini Nest

Sydneynicole
Community Member

I have 3 mini nests. All were working fine until a couple days ago. They all recognize various questions & commands except I cannot get them to stop playing music. I will be listening to music and when I wanted it to stop, I used to just say "Hey Google, stop" and the music would shut off. Now it says "I dont understand " and continues to play music. I have tried "off" "turn off the music" "stop playing music" and nothing will work. I have unplugged, rebooted, & done factory resets on all 3 and still doesn't work.  And like I said, it recognizes everything else. 

 

7 REPLIES 7

thismarkjohnson
Community Member

This sounds like a recent Assistant bug—others have reported “stop” not being recognized for media. Try saying “stop playback” or “pause music” as a workaround, and check if the device language/region hasn’t changed. If it persists after resets, it’s likely server-side and needs a fix from Google.

Tried your suggested phrases, none worked. How do I get Google to fix it?

Jdkdmmd

I dint understand your response. 

Pause music

Tried, did not work

Kyoung1510
Community Member

Im having the same issue. The only thing that worked was tapping the center of the mini.