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Indoor nest camera

jessicatrentham
Community Member

I have an older nest indoor camera and need help setting it up and it won't connect to my wifi anyone have this problem? Can u help?

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

What model of camera is it? You can use the article to help you:
Technical specs for Nest cameras and doorbells - Google Nest Help

What colour is the light on the camera?
Nest camera and doorbell lights and sounds - Google Nest Help

What happens during setup? Do you see any error messages or codes in the app? 

Try these steps:
Troubleshoot connecting to the app during setup - Google Nest Help

LovelyM
Community Specialist
Community Specialist

Hello everyone,

@David_K, I'm grateful for the help.

@jessicatrentham, I'm checking in to see if you were able to follow the steps in the articles that davidking provided. I want to make sure everything is covered on your end, so let me know if you still need help.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi jessicatrentham,

I want to ensure you are good to go. Please reply to this thread if you still need assistance so I can lend you a hand.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey jessicatrentham,

It's me again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.

Many thanks,
Lovely