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Question locked, no replies

kingjohn
Community Member

I had a post that asked for help with the home app not removing old things added.

 

Other than about 4 posts from one of the community people asking if im still waiting, no replies 

 

Then the post was locked because i did not reply straght away.

 

I have a life to live, i dont visit this place everyday, it might be several weeks before i check for any replies.

 

If your going to lock peoples posts that have not yet had a reply, and some community moderate keeps asking the same thing expecting a reply, this place is a waste of time 

 

I do not subscribe to any posts, i do not wish to get emails telling me anything at all, junk email thats all.

By now someone could have read my post and might have been able to help, but is provented by someone who thinks we need to visit thus place all our life...

No point in me continuing thus probably get deleted anyway .

The home app is terrable, full of bugs, full of bits added here and there, linked to other parts if google instead if it being a stand alone app.

Your driving people away'''

4 REPLIES 4

Azarco
Community Specialist
Community Specialist

Hey kingjohn,

 

That's not the experience we want you to have — let me help you with this. 

 

Could you share more details about what's going on with your device? Tell us more, we'd love to help.

 

Thanks,

Alex

Stephie
Community Member

I totally understand your frustration, I've just seen that post and seeing 4 replies I thought I'd found an answer to a similar issue with setting up Google assistant on Samsung TU8500. 162 Getting a gray box in home app saying assistant on samsung tv offline and other than change the name its just not responding flickering on&off and won't move or delete. If I have any success I'll update the solution if the post hasn't already been closed or locked by then. 🔒🤔

Azarco
Community Specialist
Community Specialist

Hey all,

 

Stephie Thanks for chiming in.

 

kingjohn Checking in if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you. 

 

Kind regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Best,

Alex