06-09-2022 07:16 AM
I have 5 tvs registered with my Roku account (2 Roku, 1 Chromecast using a stick, and 2 with sticks). All of the sticks are linked to Google Home. Neither of the Roku TVs are. It didn't bother me much until I replaced the living room TV with a Roku TV. Now I'm getting irritated. I've rebooted and reset, unlinked and linked, checked serial numbers, worked from the Roku side and the Google side, sifted through both help sites and even the manufacturers (1 is a TCL and the other a Philips).
H. E. L. P. ! ! !
A hopeful thanks in advance,
Merryann
Answered! Go to the Recommended Answer.
06-18-2022 11:57 AM
Thanks!
What ended up working was to unlink the entire Roku account from Home and then re-link it. Home then showed all 5 Roku devices and all are now working harmoniously with Home. Thanks again to all for your help.
Merryann
06-12-2022 01:17 PM
Hi Merryann,
Thanks for posting.
Could you please verify if the issue that you're experiencing is with the TV that uses Chromecast? Also, since you mentioned Roku, you can check this:
To use the Roku Action on Google, you need to link your Roku account to your Google account using the Google Home mobile app on your iOS or Android device.
Hope this helps.
Best,
Princess
06-13-2022 04:16 AM
Thank you. The 2 TVs are not Chromecast, they are Roku. The ones that are Chromecast are fine.
I tried the add devices in Google Home, but only 3 show up, not the 5 that are listed in the Roku account. The only thing I can think of to do is to totally unlink the Roku account and relink it. But I'm a bit skittish about doing that because if there's a problem, I lose the ones that are already linked.
Merryann
06-15-2022 11:43 AM
Hey Merryann,
Got it. Since you're only having trouble linking your Roku to your Google Home app, try resetting your Roku device and relink it. You might also want to check with Roku support or additional help.
Thanks,
Alex
06-18-2022 11:57 AM
Thanks!
What ended up working was to unlink the entire Roku account from Home and then re-link it. Home then showed all 5 Roku devices and all are now working harmoniously with Home. Thanks again to all for your help.
Merryann
06-20-2022 09:49 AM
Hey Merryann,
Appreciate you for updating this thread with your resolution, it's a big help. Let us know if you have additional questions or concerns.
Kind regards,
Alex
06-23-2022 09:58 AM
Hi Merryann,
As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Alex