07-15-2022 03:13 AM
Why is my number showing private when I call someone?
07-18-2022 12:52 PM
Hey Easykay,
When customers make calls, the Caller ID displays Unknown, Private, or Anonymous on the recipient's end. If customers would prefer to display their phone number, they can add their phone number.
Here's the step to show your phone number:
Note: If the customer doesn't receive a code, wait 30 seconds, then tap Send new code.
Customers can find the phone number under Your own number. It can take up to 10 minutes for the phone number to show up.
Best,
Alex
07-23-2022 10:45 AM
Hey Easykay,
Checking back in — have you had the chance to try the suggested steps above? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
Cheers,
Alex
07-24-2022 11:08 AM
Hey Easykay,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Kind regards,
Alex