Account is inactive, but it’s supposed to be for a year

[Deetee228]

My best account shows in active, I signed up for a year the end of last year

[MplsCustomer · Accepted solution]

@Deetee228 

You should be able to check your subscription here:

https://store.google.com/subscriptions

You can try the "Contact us" option under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159