Best Aware Subscription

[Paddy2me]

I have had a Google Nest Video doorbell on my home for a couple years and have been paying for the Aware subscription. I added another doorbell, but it isn’t covered by my current subscription.

is the Nest Aware Subscription per device, per user, per house? I cannot find the terms and conditions which describe it or access to add an Aware subscription for the new doorbell in the iPhone app. Just a marketing blurb about it and no way to add, inquire, etc.

That seems kinda poorly set up, by Google standards.  Maybe I missed something?

[Ashepherdson]

https://store.google.com/ca/product/nest_aware?hl=en-GB

If you have had a subscription for a few years then chances are you have the grandfathered older subscription model which is per device, the new model (on the website I linked above) is whole home, and has different levels. 

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance. 

Best Regards,

Brad.

P.S thanks for the help, @Ashepherdson! 

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.