Cancellation of Nest aware

[PurpleparrotUK]

Hi. I’ve sent a form off to cancel my annual Nest Aware subscription and asked if I would get a refund. It only renewed just over a week ago. Can someone please get back to me. Thanks. ☺️ 

[Biddra]

I'm having the same issue. They charged me for another year instead of refunding me the money. Then I got an email that said they couldn't refund my money because the account wouldn't let them, but they had just taken my money right after that from the same account...

[ByronP]

Hi Folks,

Thank you for reaching out to the community. I'm sorry to hear you're having trouble requesting the cancellation for your Nest Aware subscription and getting a refund. But don't worry. I'm here to help.

The team would like to learn more about this situation. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Regards,

Byron