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Cannot Cancel Nest Aware

lawlessnavyman
Community Member

I am being charged for a Nest Aware subscription ($130) that I do not have. There is nothing linked to my account on google or the nest app. I cannot seem to get ahold of anyone to help resolve this issue but my credit card remains being charged. 

3 REPLIES 3

DeboraJ
Community Specialist
Community Specialist

Hi @lawlessnavyman      

 

Thank you for reaching out to the community! To receive further assistance, please complete this form, providing all necessary information, including the thread title or link and your community username. Once you have completed the form, please notify me. A member of my team will contact you shortly to provide assistance.

I will be awaiting your response.

 

Best regards,

Debora

 

MorNestProblems
Community Member

Greetings, Did you get this sorted? I am having the same problem, 

DeboraJ
Community Specialist
Community Specialist

Hi @lawlessnavyman

 

I hope you are doing well. We haven't seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Best Regards,

Debora