Documentation required to resubscribe to nest Aware?

[Zkiaweh]

Why is that I am required to submit any document before I resubscribe to nest aware?

Is that necessary?

It is just another way of proliferate identity theft by collecting people personal information for something that is needed.

[mejiacruz]

Hi @Zkiaweh ,

I understand your concern about needing documents to resubscribe to Nest Aware. You're absolutely right, Google does not require any documentation for standard Nest Aware subscriptions on the official Google Store.

To confirm the legitimate website:

• The official Google Store website for subscriptions is https://goo.gle/2QcwNC7. Double-check the URL before proceeding.
• Look for security indicators like a padlock symbol in the address bar and "https" in the URL, indicating a secure connection.

Here's what you can do to verify the request:

• Screenshots: If you encountered a page asking for documents during resubscription, please take screenshots of those pages. This will help identify if it's a scam attempt.

Next Steps:

1. Clear your browser cache: Sometimes, outdated cache data can cause website glitches. Clearing it can help ensure you're seeing the latest information.
2. Try a different browser: If the issue persists, try accessing the store through a different browser to see if it makes a difference.
3. Report a Phishing Attempt: If you suspect a phishing attempt (a fraudulent website designed to steal information), report it to Google using this link: https://goo.gle/2XVkRsY

Here are some resources that might be helpful:

• Google Nest Help Center: https://goo.gle/31i1U5t
• Google Nest Aware Subscription: https://goo.gle/2UoAAhI

We take your security seriously, and I'm here to help ensure you're resubscribing to Nest Aware safely. Don't hesitate to ask if you have any further questions!

Regards,

Josh