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Googe Net Changeover faiure

framici
Community Member

 

I have been using  Google Nest ,previously Nest, for 3  years at all of my Short term rental property.  The system has worked flawlessly. I have all the Nest products from Protect to Secure. This setup was approved for use in Fort Lauderdale for STRs. 

 

When Google purchased Nest and discontinued Secure, I was disappointed that previously working system would no longer work. From Google’s website only Nest secure would be replaced. All new ADT features would basically replace the Secure.

 

Here I am trying to replace secure with ADT self starter.  What a disaster.  The ADT equipment is cheap and generic.  Nothing like the high  quality Nest equipment. This is what I determined after being on the phone and chat with Google  and ADT for 15 hours.

  1. Only a third of Nest/Google cameras with ADT
  2. Nest Aware smoke/co2 sensors do not work with ADT. ADT requires a $1700 install to install all their equipment for them to be notified of fire or co2 alerts
  3. Nest Yale lock does not disarm ADT alarm system. This has already caused three false alarms with guests.
  4. Once nest secure was removed, I needed to purchase Nest connect to keep the rest of the system functional.

 

Basically, you have abandoned the entire Nest system. As it is this new setup with fail STR inspection.  I own 8 properties with over $1K or Nest products each.  $8k is quite a bit of money to replace something that works with something that doesn’t.  As the local Airbnb representative in Southern Florida, I feel that this has become a huge problem for everyone in the community.

 

I am getting ready to abandon ADT and the entire Goggle package and look for something that will work like Nest.

 

Your input would be greatly appreciated.

 

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