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Google Nest Hub Max & Nest Aware - "Activity History" & "Video Recording"

Community Member

Good Day,


I'm not sure if this is the correct outlet, but I've tried contacting support a few times and keep getting bounced around. I have a couple of Google Home Max devices and am subscribed to Nest Aware. I am looking for one of my devices to operate in the following way:

- Have a Google Home Max

- Have Nest Aware

- Allow Google Home Max to be used to view LIVE activity

- Do not record or save any video history when someone is not actively viewing the stream 

If I understand correctly, this is the way the Google Home Max would operate if I didn't have an active Nest Aware subscription, however, I cannot seem to achieve this.


There is a toggle in the Nest app under "Video" called "Activity History" (Nest can display snapshots from the last few hours of activity. Turn this off if you don't want Nest to record activity history for this camera. Turning this off will also delete existing activity history for this camera). This toggle has given me multiple problems.

  1. When the toggle does appear in the app, turning if off never sticks
  2. The toggle sometimes disappears, the video above was at 12:15 PM, see this video from 3:53PM where the option is gone. I don't have the option on the app or the web.

There is also the "Video recording" option, which you would think if toggled OFF would do what I'm looking for, however if this is turned off, while it does remove all the "Activity History" at the time, the "Activity History" toggle seems to come back and it continues to save snapshots in the timeline. I think this may come from some confusion in the Google Home App <-> Nest App interoperability, as the Google Home app Camera settings has "Home Monitoring features" toggle. 


Again, here is a video from 4:04PM, where the "Activity History" toggle has returned - notice that "Video Recording" is turned off, and when I toggle "Activity History" off, it toggles itself back on AND "Video Recording".


This definitely raises some privacy concerns for this device and recording.


Google Nest Hub Max

System firmware version: 276689

Cast firmware: 1.56.276689


Community Member

Have you found a solution for this? I can't seem to turn off the toggle.. it keeps coming back. I want to drop it recording 😑

Community Member

Nope... I posted it to issue tracker and I got one response, then nothing. Please star here maybe it'll get some traction



Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS

Community Member

Have done.. super annoying.