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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66290 Views
  • 186 replies
  • 57 kudos

Can't get back videos history

I do I understand I have a nest aware account and it is totally not worth it I can't get any of my video history back from my friend got going in and deleting it so what do I need to camera for if he deletes the history and they can give it back to y...

I pay for Nest Aware but where is it now?

Unfortunately I am unable to find a phone number related to my Nest subscription. I have paid for it a year and I see it on my nest account, but it is nowhere on my google account. I see in payments they continue to take money each month this past ye...

Unable to Cancel Nest Aware Subscription

I am unable to cancel my Nest Aware subscription. I get an error message every time i select the cancel button. Any suggestions would be helpful. Thank you

Never received Nest replacement Cam offer already checked email

I recently learned that support for Nest is being discontinued. I own 4 Drop Cams, 2 Google devices, and a Google Doorbell. This change in support will result in a 76% reduction in my coverage. I have a subscription to Nest Aware and have thoroughly ...

DeletediO by • Community Member
  • 543 Views
  • 1 replies
  • 0 kudos

Nest hub max not announcing the name of familiar face

I have nest doorbell and nest hub max. i configured familiar faces.and when a familiar face is at the door, I see in my home app notification with the name of the person. while the nest hub that declaring “someone at the door” only rarely says the na...

Nest Aware refund

This has been the most frustrating process. My nest aware was renewed under the wrong product, the only way to fix this solution was a representative telling me to cancel the subscription and subscribe again for my doorbell. I was hesitant to do but ...

Lin091 by • Community Member
  • 696 Views
  • 3 replies
  • 0 kudos

Nest camera subscription

My subscription was cancelled! Apparently the card you had on file didn’t go through. I changed the card to a current one and deleted the one that wasn’t available any longer. I need my subscriptions reestablished.

Set up of my 30 video review

I set up my 2 Nest outside magnet cameras. The cameras work wel. I paid $80.00. For the 30 day video retain. I am not getting any video history.

Mickhead1 by • Community Member
  • 457 Views
  • 2 replies
  • 0 kudos

Deleted account

I didn’t realize my account was being deleted because my auto payment didn’t go through. I forgot completely that the card expired and this is critical, I am in the middle of a nightmare and video recorded just this past Saturday is critical!!! I had...

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