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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 41513 Views
  • 186 replies
  • 50 kudos

Video History from May 9th 2023

We are needing to recover the ‘Event Data’ on one Nest Cam for May 9th 2023 from 7:00am to 7:00pm Central Time. The ‘Nest Cam’ has an active ‘Nest Aware Plus’ subscription with 60 days of events. However we were just notified that the event data for ...

beals by • Community Member
  • 360 Views
  • 4 replies
  • 0 kudos

Unable to connect nest camera

I had this camera setup previously and removed it from the app, now i cant add it back in. Ive tried scanning the qr code but it cant find it. The light on it turns green whenbit can sense movement etc but i cant connect it to my app.

Cece_81 by • Community Member
  • 988 Views
  • 10 replies
  • 0 kudos

Nest home aware

Live in Australia currently in UKCannot access camera view, says it's offline.How to I solve this issue?Many thanks

Bobyammy by • Community Member
  • 366 Views
  • 3 replies
  • 0 kudos

Google nest aware

Google…I literally don’t know what else to do. I have repeatedly asked you to cancel my OLD nest aware subscription. I have now paid for it for 13 months at $5 in which it is still not cancelled! I even called yet again last month where I was promise...

Tjk2 by • Community Member
  • 808 Views
  • 11 replies
  • 0 kudos

Wrong Google Account for Nest Aware

I was logged in to the wrong Chrome account when I created my Nest subscription. Unfortunately, that account doesn't have access to Nest services because it's a school account with limited functionality and therefore it won't let me manage the accoun...

Can’t click on anything in nest app on iPhone

I have a nest door lock and smoke alarms attached to the app - when I open the app the screen just remains static, I can’t click on settings, I can’t lock or unlock the door. It loads and I can see status and that’s it. I have cleared cache, uninstal...

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