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Help with renewing subscription

Rnieves43
Community Member

I would love to contact someone to renew my subscription with my cameras. I’m on the phone waiting to hear from someone and it’s been over an hour and 15 minutes is there anyway you can provide me with an accurate telephone number

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Rnieves43 

The only option I know of is to try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

 

Lance_L
Community Specialist
Community Specialist

Hi folks, 

 

@Rnieves43, thanks for posting in the Community. I wanted to check in and see if you still needed any help. Have you managed to contact our support team as suggested by MplsCustomer’s response above? If yes, how was it?

 

Also, you can check out this guide to learn more about managing your Nest Aware subscription.

 

On the other hand, if you purchased Nest Aware from one of our partners, contact them for further assistance.

 

Let me know if you have any questions.

 

I appreciate the help, MplsCustomer.

 

All the best,

Lance