11-11-2022 05:15 AM
I can’t get any history video, I was getting them when they were first installed?
11-15-2022 09:21 AM
Hi there,
I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Do you have an active Nest Aware subscription? If not, here is a great link on how nest aware works and how to subscribe. In addition, here is a link on how to manage your subscription.
Best regards,
Brad
11-18-2022 09:25 AM
Hi there,
Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.
Best regards,
Brad
11-19-2022 09:52 AM
Hello steve1944,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Emerson