History video

[steve1944]

I can’t get any history video, I was getting them when they were first installed?

[Brad]

Hi there, 

I apologize for my late response, and thank you for all of your patience while waiting for a reply. I understand how upsetting this may be, and I'm happy to assist you with this. Do you have an active Nest Aware subscription? If not, here is a great link on how nest aware works and how to subscribe. In addition, here is a link on how to manage your subscription. 

Best regards,

Brad

[Brad]

Hi there,

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns.

Best regards,

Brad

[EmersonB]

Hello steve1944,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Regards,
Emerson