How do you transfer a Nest Aware Account to a new Gmail Address?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Matthjx]

Hi Brad, My issue still persists and to my knowledge no one from Google Support has been able to fix my issue.  If you have a way to ensure my subscription is moved to my new Gmail account that is great, otherwise I have reached out to my credit card company to dispute the charge since it was Google that had me create the new Home which ultimately caused my issue.  Regards, JM

[Brad]

@Matthjx

I am afraid that is not something anyone here in the Nest Community Forums can assist you with. You will need to either manage your subscription via your account, or reach out to Support. As far as I am aware, there is no such option to transfer your Nest Aware subscription to another account. You will want to cancel it and then re-subscribe to Nest Aware on the correct account. 

Best regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.