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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest charges

I have been charged $160 for the services, where to find what the charges for and how to resolve?

PVD56 by • Community Member
  • 513 Views
  • 1 replies
  • 0 kudos

Video history will not play full recording

I pay for Nest Aware. I can open the Google Home app and see my google nest cameras. There is event history going back for days, but I need to watch a video from less than 24hr ago and it won't play, just a spinning blue circle. I can see movement in...

Gatordog by • Community Member
  • 695 Views
  • 2 replies
  • 1 kudos

Double Billed

I also just noticed I was double billed for my subscription this month. So I did a google search and what do you know, this has been going on for some time.I checked my statements and sure enough it was double charged in in 2023 and 2022. I called su...

Gujustud by • Community Member
  • 387 Views
  • 1 replies
  • 0 kudos

Bait and switch nest subscription

Received Nest subscription in June 2024 went up to $80 for a year decided not to renew ( only have 2 cameras 1 doorbell) felt it was too expensive. Clicked on cancel subscription and a offer popped up for $40 for the year decided that was a fair pric...

Tdstaab by • Community Member
  • 745 Views
  • 2 replies
  • 1 kudos
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