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Subscriptions and Services

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Subscription issue with Nest Aware

I have had Nest cameras for some time one of the cameras was no longer working, help from Nest or Google was non-existent. I switched to Ring cameras almost a year ago. Ring has support Nest/Google seems to avoid giving support, there is no one to sp...

101317 by • Community Member
  • 552 Views
  • 1 replies
  • 0 kudos

Nest subscription

I need to speak to a human wrt issues that I am having with my subscription. I have paid (Feb24) but have received a number of emails saying my Nest Aware trial is about to finish (and has subsequently finished). Any help or advice would be greatly a...

MarkD2 by • Community Member
  • 482 Views
  • 2 replies
  • 0 kudos

Nest Aware Subscription

Looking to get refunded for an inflated unauthorized nest aware charge to my credit card, that was charged on behalf of a camera that is no longer supported. Getting someone on the phone is near impossible. Please inform me how this can be promptly c...

refund gen 1 aware

Hi,I have a nest aware subscription for my gen 1 doorbell. I want to migrate the doorbell to another account. This is no problem but what with my subscription? The website states"If you purchased a Nest Aware 1st gen service, you may cancel your Nest...

jordyn by • Community Member
  • 835 Views
  • 2 replies
  • 0 kudos

Resolved! Migration to a new email account

I am looking for advice/solution to my quandry.I have a Nest account (now migrated to google) and use the Nest app, set up many years ago with & nest protects (2nd gen), 2 Nest Thermostats (2nd gen), 1 nest door bell (ist gen) and 2 outdoor cameras(1...

rsudesh by • Community Member
  • 2465 Views
  • 7 replies
  • 0 kudos
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