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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nestaware 1st gen. Android add new doorbell, 2nd gen. different buildings different wifi

How do we add a new doorbell to nestaware 1st gen when the new doorbell is wired 2nd gen and is located in a different building on different wifi? It currently shows up in Nestaware in the 2nd home we assigned it to, but it is forcing us to start a n...

The Nest Aware subscription signup page is broken

When I try to sign up, I get all the way through selecting a plan and then it redirects back to the "learn more" page. Please fix this. I've tried from iPad, iPhone, and chrome browser on MacOS. This is really annoying and I'm losing history.

amsnext by Community Member
  • 887 Views
  • 4 replies
  • 0 kudos

1st Gen Nest Aware Subscription Cancellation

I have found lots of Reddit threads about people having to jump through hoops to manually cancel a legacy 1st Gen Nest Aware subscription. I cant jump through hoops because Google's Contact Us page now only has options to be contacted through Faceboo...

Cannot Cancel Nest Aware

I am being charged for a Nest Aware subscription ($130) that I do not have. There is nothing linked to my account on google or the nest app. I cannot seem to get ahold of anyone to help resolve this issue but my credit card remains being charged.

I am without subscripción a nest aware.

my count of nest camara, is out or service. l had several years function age , but one day , mi service of memory is out. and said me that only my brother can to buy this subscription. the email does not recognize the password , and l have to take th...

Tlaxco by Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Aware to Nest Aware plus

Hello does anyone know how to upgrade Nest Aware to Nest Aware Plus. I have a iPhone and every time I go to manage my subscription it only allows me to cancel or update my payment plan.

Smitty505 by Community Member
  • 472 Views
  • 1 replies
  • 0 kudos
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