cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

New Cameras dont work with Nest App

I just wanted to yell into the void, in hopes that someone with half a brain from Google may actually do something about this for stuck consumers. I will be leaving the service, but for those of you who are stuck, maybe this will help.Let me ask a qu...

krobins by • Community Member
  • 1958 Views
  • 6 replies
  • 2 kudos

Subscription

Hi, I had a little disruption today with the camera. Is there a payment issue that I’m not aware of?

AmparoR by • Community Member
  • 415 Views
  • 1 replies
  • 0 kudos

Nest camera 2nd gen wired

My nest camera stopped working as of Dec 9, 2024 around midnight I’ve already tried unplugging & plugging it back in but there is no green light or any light at all. It’s offline, tried connecting it to another outlet & still did not turn on, no gree...

yessi28 by • Community Member
  • 1031 Views
  • 4 replies
  • 0 kudos

Resolved! Nest aware deletes video history

I searched the internet up and down and thought that if I signed up for the nest aware finally, that I would be able to watch the break in that happened when I was not subscribed to nest aware. That is totally false. I was at least able to see previe...

IT3030 by • Community Member
  • 1200 Views
  • 3 replies
  • 0 kudos

Camera lost recording

Hi,Our packages were stolen off of our front porch where the camera can easily see. Our neighbors reported that the packages were stolen around 9:45pm. The Nest app says there was an event at 9:44pm, but the playback isn't loading. The camera recorde...

rvivi by • Community Member
  • 677 Views
  • 1 replies
  • 0 kudos

Resolved! Nest aware account needed?

I have had a Nest Aware Plus account and just purchased two more camera's but i can't get them on to my Nest Account. If I'm understanding, I have set up the cameras using the google home app, however I am paying over $200/year for my Nest Aware Plus...

4bs by • Community Member
  • 1247 Views
  • 4 replies
  • 0 kudos

Nest subscription worthless

This is the worst customer service and product i have ever heard of! To purchase a subscription for the camera i bought you get no help and they want more informatoon from you than you need to vote!!!

James218 by • Community Member
  • 714 Views
  • 1 replies
  • 0 kudos
to vote
Labels