06-08-2023 01:34 PM
Hey Guys,
I bought a Google nest camera for my home internally, but can't access the video stream, only live streaming is available.
Even there's no way to save the videos on to an SD card.
What's possible to do in this case?
Thanks for your time and consideration, Zludany.
06-08-2023 01:39 PM
06-08-2023 01:45 PM
It was not working though!
06-08-2023 01:48 PM
Hi @zludany
I am afraid your only option is to save the clips manually from your phone for the last 3 hours.
https://support.google.com/googlenest/answer/9207572
06-08-2023 04:29 PM
Nest camera IQ can't record videoclips at all!!
07-01-2023 09:15 AM
Hi folks,
@zludany, thanks for reaching out to us, and I'm sorry to hear about the situation. Let's sort this out.
A few questions: From what country are you? Is the power to your Nest Camera adequate? Have you checked if your camera is online? Lastly, check the positioning of your camera, as if the lens of your camera is laminated, the motion detection feature may find it a little difficult to catch events happening in your camera’s field of view.
I appreciate your help, @RXShorty.
Best,
Zoe
07-04-2023 09:20 AM
Hi zludany,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-05-2023 09:35 AM
Hi there,
Just one quick check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Zoe
07-05-2023 12:53 PM
Unlock nest cloud functionalities for EMEA countries, especially for Hungary, thanks.
It's not something i can't figure out, as i am an IT guy.
But would like to have the easiest solution, if i paid for a nest camera, 4 times the price i'd needed to pay for a camera on Aliexpress.
Thanks 👍
07-06-2023 12:21 PM - edited 07-07-2023 10:24 AM
Hi there zludany,
Thanks for reaching back out to us. We hear you. We're always looking for ways to improve and bring more features to different regions. There is no news about that right now, but keep an eye out for news and updates.
In the meantime, I'll go ahead and lock this thread within 24 hours. If you run into any more questions in the future, please feel free to create a new thread.
All the best,
Zoe