How to re-activate emergency calling - I didn’t change phone #

[Nestnewbie77]

I did not change my address yet nest aware’s emergency calling disabled “because of change to your address”. I cannot see where to reactivate it. 

[tajennifer]

Hi Nestnewbie77,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the emergency calling and the Nest Aware subscription. I understand how frustrating that situation can be. But don't worry; I can help. I just need to ask for some information to better assist you:

1. Is your Nest Aware subscription active?
2. Do you have the Nest Aware just for one home?
3. Do you have more homes created?
4. Where are you located?

Once I have this information, I can provide further assistance. 

Best regards,

Jenny