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How to re-activate emergency calling - I didn’t change phone #

Nestnewbie77
Community Member

I did not change my address yet nest aware’s emergency calling disabled “because of change to your address”. I cannot see where to reactivate it. 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Nestnewbie77,

 

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with the emergency calling and the Nest Aware subscription. I understand how frustrating that situation can be. But don't worry; I can help. I just need to ask for some information to better assist you:

 

  1. Is your Nest Aware subscription active?
  2. Do you have the Nest Aware just for one home?
  3. Do you have more homes created?
  4. Where are you located?

Once I have this information, I can provide further assistance. 

 

Best regards,

Jenny