How to renew your yearly subscription

[JohnF]

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Original poster: Pat Mccluan 

I need to know how to renew my yearly subscription how to pay for it

[JohnF]

Hi Pat Mccluan,

Your Nest Aware subscription renews automatically. Renewals are billed to your on-file payment method every month or year, based on the billing cycle you first selected.

-from David King(Product Expert)

[MikeRoberts69]

I just got an email to say my subscription had been cancelled presumably using an expired credit card. I had no warning just an email to say my account had been cancelled and video history deleted. Pretty poor customer service. I can’t see how to renew on the app either. 

[AndresC]

Literally been trying for 24 minutes as well. Can’t renew subscription! Is it cause my cam is from 2017??

[Fudpucker]

This is honestly, the biggest load of crap out there.  They acquired millions of Nest users and can't service them.   Wow.

[Swensonhouse]

I cant figure out how to update my payment method either! 

[Tfuller868]

How the he'll do I change payment why do I have to spend hours surching your **bleep** and not find payment why do you hide it from me

[Junito2140]

I need someone to call me Spanish speaking so I can pay my subscription