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I changed email accounts and deleted the home now i don't see my paid Nest Aware Subscription

Community Member

Community Member

I’m having a similar problem had to replace my phone went from android to iOS and I can view camera in nest app but not in google home I used to have video playback no I get a still photo I renewed my subscription but nothing changed. 

Community Specialist
Community Specialist

Hey there,


I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.


Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 


Please let me know if you need further assistance.

Best Regards,


Community Specialist
Community Specialist

Hey folks,


Thanks for visiting the Community. 


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