Hi everyone,
Thanks for posting. I'm sorry to hear that you are having trouble renewing the Nest Aware subscription. Don't worry, I can help. In this case, subscription renewals are billed to your saved payment method every month or year automatically. Renewal periods are based on the billing cycle you selected when you first purchased your Nest Aware subscription.
Could you be more specific about the problem that you are experiencing while you renew the subscription?
Please keep me posted.
Best regards,
Jenny
