I have the wrong address on my nest subscription

[layzellkaren1]

How do I get my subscription moved to my correct address on my account as it is on an old one.

[Brad]

Hi there, 

I am glad to hear that you are interested in Nest Aware! I am afraid that we cannot change that information for you. Your option is generally going to be to cancel your subscription and then subscribe again on the correct account with the correct information. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey folks,

Wondering if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

[James]

Hi @layzellkaren1,
I'm going to go ahead and lock this thread now. If you see this and end up still needing assistance, feel free to create a new post. We're always here to help.

Thank you,
James