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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Error login back into app

the app asked me to log in but when I do via nest - I never get a reset notification email When I try login in via Google account, I get an error message and is asks me to try again.i have rebooted my modem, I have deleted the app and reinstalled it,...

beginc by • Community Member
  • 124 Views
  • 2 replies
  • 1 kudos

Subscription cancelled

Hi I canceled my subscription a few weeks about its a years subscription that was renewed on September and I would like to just complete end my subscription and get what I have left as a refund.

Aaron9 by • Community Member
  • 86 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Hello Gen1 Camera

Migrated my Nest Camera to Home App and read that "this can be undone and reverted to Nest". Now when opening the Nest App the message is "This camera can't be transferred back to the Nest app." What the **bleep**ing **bleep**.

unable to cancel my first gen nest service

Hello, we moved from our old home in January of 2025. I deleted my home from the app and took my cameras off my house. I gave up attempting to contact nest for a refund for the remaining months on the contact and I thought I read that since the home ...

detquincy by • Community Member
  • 155 Views
  • 3 replies
  • 0 kudos

decline credit card

nest charge me for this month and the charge was declined. I changed my credit card to the current one which is correct on file. I don’t know why you were declined

Dmstat18 by • Community Member
  • 121 Views
  • 2 replies
  • 0 kudos

Subscription Price Increase

The recent increase in subscription pricing has forced me to cancel my subscription. However, I am willing to renew my subscription and continue my relationship with Nest. But not at the present increase in price an additional 25% to $130. I gone fro...

Wilsdav by • Community Member
  • 62 Views
  • 0 replies
  • 1 kudos
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