With Nest aware plus, why is it slow or not able to load 24/7 video? Sometime it works fairly fast but many/most times it is very slow or does not load beyond event recordings. Have fast broadband on my end. Is there a way to make this work better/faster? The reality is that the event function does not capture many items that want to check on — e.g., what the mystery trespasser does after the event stops recording.
This seems especially true with the new vertical timeline in the new version of the Google Home app. A couple of days ago, I used the calendar icon to select a date in May, and gave up when the wheel was still spinning after 5 minutes. Yesterday I tried again and it took about a minute.
Does anyone help around here? I have paid for my subscription a week ago and it doesn't work. This help center is ridiculous. Is there a number to call?
Thanks for reaching out to us. I hope you've already gotten the answer you are looking for. Please let us know if you still have questions or concerns, as we'll be willing to assist you more.
Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
