Nest Aware not working

[Wgf102]

Nest Aware says I’m am currently in a free trial period.  This is an old camera I’m reusing again after two years of no use.  I used to pay for Nest Aware and am trying to subscribe again.  However there is no option to subscribe fully.  It states I have a free trial until April 22nd.  However, none of the Nest Aware features are working.  I can’t use the features but also can’t change my subscription.  Please help.

[Brad]

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about. I would also give your cam a restart as well, or even a Factory Reset if it comes to it.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Please let me know if you need further assistance.

Best Regards,

Brad.

[SteveT1]

Hey folks,

Thanks for chiming in and I appreciate your help @Brad. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

Best,
Steve

[SteveT1]

Hi everyone,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.