cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Resolved! Cancel subscription to Nest

I am trying to cancel my subscription to my 2 Nest cameras as my house burned down. I believe they were 1st gen purchased well before Google got involved. I tried going thru Google and they say they show no subscription under my user name. It is the ...

Karenhall by • Community Member
  • 1802 Views
  • 2 replies
  • 3 kudos

Nest clip cannot be played

I can save Nest camera recordings to a clip.When I want to play a saved clip, the clip is bot played. There is an error message:"the video could not be loaded, either because the server or network failed or because the format is not supported."How ca...

MvanToll by • Community Member
  • 597 Views
  • 2 replies
  • 0 kudos

Nest aware 1st gen missing all event history

Subscription includes 5 day event history and was renewed this month.Nest aware gen 1subscription. All events have disappeared and no new ones are being recorded. I can get live feed. No events on android or Apple iPad.

Whatsup by • Community Member
  • 617 Views
  • 2 replies
  • 1 kudos

No event history

Been subscribed to Nest Aware for two years and noticed today that there are no events recorded, (even though deliveries were made) and 30 day history suddenly disappeared. Was able to scroll through history yesterday. Have made no changes in setting...

Anonymous by • Not applicable
  • 861 Views
  • 3 replies
  • 0 kudos

Resolved! Nest aware "more video history"

I am thinking about adding "nest aware" since I don't get any video history like I used to. One of the features says "More Video History". What does that mean? How much and what are the details.

to vote