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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66939 Views
  • 186 replies
  • 57 kudos

Resolved! Cancelling a nest aware subscription

I can not believe how hard it is to cancel my subscription of best aware. Google are saying they have no record of it and to contact nest and when I do it directs me back to Google. I have spent days going round in circles. There is no record of this...

JFS1 by • Community Member
  • 4573 Views
  • 24 replies
  • 3 kudos

renew subscri

i want to renew my subscription and i dont know how 

roro1989 by • Community Member
  • 594 Views
  • 4 replies
  • 0 kudos

Customer Service

Is there a customer service number I can call? My camera and doorbell are both offline and I cannot find a number.

Lissethe by • Community Member
  • 471 Views
  • 2 replies
  • 0 kudos

Nest Aware Sound Detection

Hello,Reading over the below article, my understanding is the Nest Aware Plus subscription comes with "Sound Detection" for Google speakers and displays:https://support.google.com/googlenest/answer/9681286?hl=enI have a Nest Aware Plus subscription a...

Resolved! charge to credit card

I have a $240 charge to my credit card. I need to contact someone to cancel my subscription. This is too expensive for someone on a fixed income.

Why has it been taking hours to view history?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

WHY DOES IT TAKE HOURS TO VIEW HISTORY?!

WHY DOES IT TAKE HOURS TO VIEW VIDEO HISTORY?!?! For example: I caught someone live stealing from outside of our non-profit organization. I can see on the thumbnail in history that it captured the event, but when I click to view it, it says it’s not ...

Over charge billing Nest

Unable to find out how to contest a $30 overcharge and how to cancel Nest subscription. Please help.

sals797 by • Community Member
  • 383 Views
  • 1 replies
  • 0 kudos

nest aware subscription / account migration

Hi,I have been using a number of Nest smart home devices, always controlled by the Nest app. Recently the old Nest aware app was cancelled. Today I signed up for the new Nest aware plan ($150/yr) and then realized I signed up under my google account....

amtkim by • Community Member
  • 2035 Views
  • 9 replies
  • 0 kudos
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