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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 25288 Views
  • 186 replies
  • 42 kudos

Personal routine disappeared

Hi,Last time I wanted to change one of my personal routines, I couldn't find it anymore in Google Home. However, this routine is still running everyday, but I really would like to retrieve it to update it.I've restarted my phone but that doesn't chan...

Cazertio by Community Member
  • 552 Views
  • 13 replies
  • 0 kudos

Nest aware subscription in Israel

Hi,It is very disappointing that Google so far didn't open up subscription for Nest Aware products in Israel. I'd like to know why? And also who can we reach out to in order to promote this?An answer that says it is not in the list of supported count...

bissa by Community Member
  • 317 Views
  • 5 replies
  • 0 kudos

Nest aware camera

Camera only stores 3 hrs of activity and Google is not acknowledging my subscription

Arreis by Community Member
  • 227 Views
  • 4 replies
  • 0 kudos

Fraudulent Billing Practices

Google markets and sells nest aware subscriptions to those with battery only and battery/wired doorbells even though nest aware is not compatible with those devices. Google refuses to issue refunds for the months they collected subscription fees frau...

Drewute by Community Member
  • 389 Views
  • 10 replies
  • 1 kudos

Google Nest Aware is Terrible

Actually got a live person to help me switch from Next Aware to Google Nest Aware 4 weeks ago. Since then I do not know when anyone is at my door or ringing the doorbell when I am not there. Checked all connections and notification settings and every...

flygirl by Community Member
  • 784 Views
  • 16 replies
  • 0 kudos

My account was charged a separate time so two times

My account was recently charged from Palo Alto, Ontario CA for $5 and I have already been charged with my regular monthly payment. I need to get this resolved by speaking to someone (which is not possible by phone or chat) can someone let me know if ...

Delayed phone notifications

Not sure if this is a Nest or a Pixel 7 Pro issue, but I'm getting seriously delayed notifications when someone appears in front of my wired nest doorbells. Yesterday I got one that was 54 minutes late. I tried restarting the phone, turning off adapt...

Kholar by Community Member
  • 343 Views
  • 6 replies
  • 1 kudos

need a 6 digit code

Need 6 digit code. Cant reach cameras to see code

peaches by Community Member
  • 619 Views
  • 11 replies
  • 0 kudos
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