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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 186 replies
  • 31 kudos

renewal charges

I was charged twice for renewal is 3 days. How do I get my refund. No number to call.

Nest Hello Doorbell

Apparently, my doorbell is connected to the Nest app. However, it is not connected to nest aware. This occurred since I renewed my subscription. Can someone help me please?

RAC68 by Community Member
  • 4 replies
  • 0 kudos

Mysterious Charge

Does anyone know how to contact Nest directly to resolve a billing issue? They charged my credit card over $400.00 and I want to dispute the charge if I could figure out how to contact them.The phone number I found is useless.

andyfritz by Community Member
  • 4 replies
  • 0 kudos

BNIB Google Nest Hub Max Network Problem!

Hi guys,I've just bought a BNIB Google Nest Hub Max and tried to connect it to my WIFI mesh Asus XT8 (AX6600). Been trying for several times (and factory reset too) using Google Home app but still notification said "Network Problem" and asked me to r...

oceanixz by Community Member
  • 4 replies
  • 0 kudos

Reinstalled App me Lost Nest Aware

Good evening...I had to reinstall the app and I lost nest aware. I had just paid for the annual membership and it's now showing just a trial. How can I restore this service if it's something I already paid for? Please assist.

eddieg87 by Community Member
  • 4 replies
  • 0 kudos

Nest Doorbell keeps buffering when someone rings the doorbell

I have a Nest Doorbell. Whenever someone rings the doorbell the app just buffers so I can never see who it is our talk to them until 2-3 minutes after the doorbell rang. By that time they are gone and I can see who it was on history. I have an iPhone...

AXP333 by Community Member
  • 6 replies
  • 0 kudos

Update payment

I need to update my payment

Becky4s by Community Member
  • 5 replies
  • 0 kudos