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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Can’t login to my nest account

Need help with an old nest thermostat as I can’t login to nest account as my password is not longer recognized and nest won’t let me change it, so I can’t migrate and can longer use the thermostat

_edv by Community Member
  • 16313 Views
  • 8 replies
  • 2 kudos

Paid for Nest Aware Plus for one year

I paid for nest aware plus yesterday and it is not working please advise. I have it on my home computer and my family has the apps on their phone and theirs is not keeping the recording more than 5 to 6 hours

Libby55 by Community Member
  • 728 Views
  • 2 replies
  • 0 kudos

Resolved! Subscription issue with Nest Aware

I have had Nest cameras for some time one of the cameras was no longer working, help from Nest or Google was non-existent. I switched to Ring cameras almost a year ago. Ring has support Nest/Google seems to avoid giving support, there is no one to sp...

101317 by Community Member
  • 688 Views
  • 1 replies
  • 0 kudos

Nest subscription

I need to speak to a human wrt issues that I am having with my subscription. I have paid (Feb24) but have received a number of emails saying my Nest Aware trial is about to finish (and has subsequently finished). Any help or advice would be greatly a...

MarkD2 by Community Member
  • 636 Views
  • 2 replies
  • 0 kudos

Nest Aware Subscription

Looking to get refunded for an inflated unauthorized nest aware charge to my credit card, that was charged on behalf of a camera that is no longer supported. Getting someone on the phone is near impossible. Please inform me how this can be promptly c...

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