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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Other music services

Hello,I'm using Music Player app from App Store to listen to my music. I'd like to link the app to Google nest but when I click Settings - Music - YouTube and Apple appear but when I click "other music services" to select my music app, nothing happen...

Double billed (Still not resolved)

My original post is locked so I can no longer reply to it.I am still being given the run around by Google with this after months. I was told they couldn't find the transactions and that I should follow up with my credit card company. I did as suggest...

thebignev by • Community Member
  • 424 Views
  • 1 replies
  • 1 kudos

Nest Not Integrating with Google Home

I set up my nest with my nest account which is my Google account. I had to set up my nest and The nest app. I want to have my nest thermostat connected to my Google home. When I go to add nest to Google home, I have to use my username and password. I...

Resolved! Cancel subscription to Nest

I am trying to cancel my subscription to my 2 Nest cameras as my house burned down. I believe they were 1st gen purchased well before Google got involved. I tried going thru Google and they say they show no subscription under my user name. It is the ...

Karenhall by • Community Member
  • 1703 Views
  • 2 replies
  • 3 kudos

Nest clip cannot be played

I can save Nest camera recordings to a clip.When I want to play a saved clip, the clip is bot played. There is an error message:"the video could not be loaded, either because the server or network failed or because the format is not supported."How ca...

MvanToll by • Community Member
  • 534 Views
  • 2 replies
  • 0 kudos

Nest aware 1st gen missing all event history

Subscription includes 5 day event history and was renewed this month.Nest aware gen 1subscription. All events have disappeared and no new ones are being recorded. I can get live feed. No events on android or Apple iPad.

Whatsup by • Community Member
  • 558 Views
  • 2 replies
  • 1 kudos
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