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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Nest Aware subscription paid but not working

I signed up for Nest Aware Plus a month ago. Although I wanted the subscription to begin immediately, instead for some reason I got a free trial of Nest Aware (not Plus) for 30 days (that is, event recording but not 24/7 recording). Now the trial has...

scottkn by Community Member
  • 4293 Views
  • 8 replies
  • 3 kudos

Nest aware recording

Would like to see if I can get footage of an event that was captured on a date that is longer than 30 days even though I only have the 30 day subscription. Is there a way to get it? Even if I pay more?

Danesca by Community Member
  • 576 Views
  • 2 replies
  • 0 kudos

Nest app can’t login

I forgot my password for the best app and when I try to reset it and give my email address no email ever gets sent. How do I check that my email is correct?

Janebug83 by Community Member
  • 494 Views
  • 1 replies
  • 0 kudos

Urgent Nest Aware subscription help needed

Hello, I wanted to change my payment from monthly to annual. Contacted Google support and the customer service rep told me to cancel my monthly plan and re-subscribe to annual plan. Now, when I cancelled the plan, I can't find the plan I was on. In d...

Fakhrul10 by Community Member
  • 763 Views
  • 3 replies
  • 0 kudos

Doorbell/ camera

Was I charged double? Once on January 14 for $ 80.00 and on January 15 in amount of $ 150.00 please advise I was charged for one year and 150.. for 15 months? Is that correct? I am so confused .’please reply me at # with your answer..

panch75 by Community Member
  • 405 Views
  • 1 replies
  • 0 kudos

Nest aware double charge

I migrated my nest aware as Google recommended. But then they never cancelled my original plan. I didn't catch it for almost a year as it was billed as almost the same name. I've been trying to get my refund for over 3 months now and finally the supp...

hslsurfer by Community Member
  • 755 Views
  • 3 replies
  • 1 kudos
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