Nest Aware not working

[CCF]

I paid for a year subscription, but best aware features do not work.  I’ve restarted everything, cameras, Wi-Fi, reinstalled app, but still no video history nest aware features 

[Brad]

Hey there,

I am sorry to hear that you are having issues with your Nest Aware! Which features are not working for you? I would love to be able to help you in any way I can.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Please let me know if you need further assistance.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.