cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

I can't change my payment method

I was billed for my yearly Nest subscription on a credit card I no longer want to use. But I cannot find that credit card to delete it. I see that others have had the same problem, but no one seems to have been able to resolve this issue.

Thermostat set to “Off” but heat still on

If you’ve noticed that your radiators keep emitting heat even when your Nest thermostat is set to "Off," you're likely experiencing a compatibility or wiring issue. Here's a breakdown of potential causes and solutions:1. Nest thermostats are designed...

mavmit by • Community Member
  • 502 Views
  • 1 replies
  • 0 kudos

What does the AUX Mean on my Nest thermostat?

If you’ve noticed AUX heating on your Nest thermostat, it usually means your system is engaging a two-stage heating process. The first stage, your heat pump, is highly efficient. However, when outdoor temperatures drop significantly, the heat pump mi...

mavmit by • Community Member
  • 452 Views
  • 2 replies
  • 0 kudos

Paid for nest aware yearly subscription but cameras not recording

I had two emails as owners for the same google home (one was a new email, the other was old).The old email was the original when I created the home and had a monthly subscription, which I cancelled.I have since removed the old email from the home, wh...

Best aware playback not working

My best aware is not playing back any of my videos like it use to. I can get into live mode but no history. I have confirmed my subscription is still being taken out of my account.

Jcravens by • Community Member
  • 295 Views
  • 1 replies
  • 0 kudos

$80 charge on my bank card

Google nest charged me $80 on my bank card. I did not give them permission to do this. What do I do?

Patsue by • Community Member
  • 314 Views
  • 2 replies
  • 0 kudos

Nest Aware price Hike! WTF!

That's where is changing from 160 Canadian dollars to 200 Canadian dollars per month. This is an insane price hike! I would even be complaining about a $10 per year price hike. But are you kidding me, you're going to be charging me $40 more without g...

Resolved! Yearly payment

Hi like to pay yearly.

Edilio20 by • Community Member
  • 413 Views
  • 1 replies
  • 0 kudos
to vote