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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Nest aware Faces

Inside may nest Faces, I have deleted all bad pictures of myself. I have saved the best of the group. Now the remaining faces are all spread out by " Date " (#1) I would like to group them all together." With an option to remove them from Tuesday 24t...

Joseduddy by • Community Member
  • 306 Views
  • 1 replies
  • 0 kudos

New Cameras dont work with Nest App

I just wanted to yell into the void, in hopes that someone with half a brain from Google may actually do something about this for stuck consumers. I will be leaving the service, but for those of you who are stuck, maybe this will help.Let me ask a qu...

krobins by • Community Member
  • 1264 Views
  • 6 replies
  • 2 kudos

Subscription

Hi, I had a little disruption today with the camera. Is there a payment issue that I’m not aware of?

AmparoR by • Community Member
  • 274 Views
  • 1 replies
  • 0 kudos

Nest camera 2nd gen wired

My nest camera stopped working as of Dec 9, 2024 around midnight I’ve already tried unplugging & plugging it back in but there is no green light or any light at all. It’s offline, tried connecting it to another outlet & still did not turn on, no gree...

yessi28 by • Community Member
  • 705 Views
  • 4 replies
  • 0 kudos

Resolved! Nest aware deletes video history

I searched the internet up and down and thought that if I signed up for the nest aware finally, that I would be able to watch the break in that happened when I was not subscribed to nest aware. That is totally false. I was at least able to see previe...

IT3030 by • Community Member
  • 735 Views
  • 3 replies
  • 0 kudos

Camera lost recording

Hi,Our packages were stolen off of our front porch where the camera can easily see. Our neighbors reported that the packages were stolen around 9:45pm. The Nest app says there was an event at 9:44pm, but the playback isn't loading. The camera recorde...

rvivi by • Community Member
  • 457 Views
  • 1 replies
  • 0 kudos

Resolved! Nest aware account needed?

I have had a Nest Aware Plus account and just purchased two more camera's but i can't get them on to my Nest Account. If I'm understanding, I have set up the cameras using the google home app, however I am paying over $200/year for my Nest Aware Plus...

4bs by • Community Member
  • 821 Views
  • 4 replies
  • 0 kudos
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