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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest subscription my 28 days are free is over

I got this camera back in November it came with 28 days free and I am trying to subscribe and it is not letting me do it. I’ve been trying for awhile. I’ve went online. I’m not very good with online stuff. I was wondering can somebody help me? Please...

Reset my subcription

I delete my account by misake and I am.tryimg to reset all.my cameras and locks. How do I get my subcripcion back ? I already paid the whole year

Resolved! Nest Cam Gemini Summaries

So I have Nest Aware Plus and have been opted into the Community Preview program for maybe a year. But yet, I am not getting the invite into the AI functionality available in the Preview Program. Anyone have a clue what the problem might be as I don'...

floridamn by Community Member
  • 527 Views
  • 1 replies
  • 0 kudos

Subscription

HQ can’t seem to help me either on this. Neither mine or my partners Google store page is working. Trying to get nest aware but it ends up showing nothing when it comes to the “options”

Txfinest by Community Member
  • 530 Views
  • 2 replies
  • 1 kudos

Familiar face recognition on next aware

Hi all. And pixel 7Have a nest wired for doorbell with nest aware subscription. Everything works except familiar face feature. I have followed all instruction available form Google, as well as those suggested in blogs etc. I get back message about a ...

Resolved! Subscription

I delete my nest aware plus my mistake, anyway of getting it back it’s pay for a year

Carmenlp by Community Member
  • 367 Views
  • 1 replies
  • 0 kudos
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