I've had nest aware for a few years now for the same camera, moved addresses a couple of times. I was just double charged for a nest aware subscription. I paid recently for my new address last month. Then tonight I get a random email saying I was charged again, but this time for double what I already paid, for an address I don't use, under the same exact account that I already have a subscription under. When I tried to manage the account, I was only meet with the option to cancel the subscription. Can't find anything anywhere that will let me speak to someone or request a refund for this useless charge. A billion dollar company doesn't have a customer service line? I hope google reaches out soon other wise I'm going to have to just dispute the charge with my card. I can't and won't recommend and google products after this horrible customer service experience.
