Nest Thermostat Temp remaining at 22.5 degrees

[Sohail1]

Hi I have a nest thermostat, hard wired, to my combi boiler. 

The thermostat is placed in the ground floor hallway, away from any direct sunlight.

Recently the thermostat temp is showing as 22.5 degrees, and it has not change during the night when it's colder or during the day.

This obviously means the reading is incorrect, e.g. it is more than likely 17 degrees in the hallway but the thermostat still reads 22.5.

I have done a factory reset but still not resolved.

Any suggestions?

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Sohail1]

Hi Jake, thanks for your offer to help. The problem was a faulty heat link, which has now been replaced and all working ok

[Jake]

Hey there,

I am glad to hear everything is working to go, and working properly from here. I am going to go ahead and leave the thread open for 24 hours in case you have any trouble/ questions from here.

Best regards,

Jake