Nest app prompted me to sign in again & said I have an invalid sign on combo. I tried to rest password but it won’t send me an email. Verified the email on the main account. I was still receiving notifications but couldn’t load app. Deleted & reinstalled app thinking maybe that would help. Nope. Notifications stopped & still can’t get on.
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
I also can’t log into the app, even when I click reset password I don’t receive an email. I need this sorted ASAP as I have Nest thermostat in my business and need to control this when I’m away. Please help!!
No I don’t think I have. What’s the options for me to sign back in? It’s still not sending me a password reset email either I have also deleted the app and downloaded it again and it’s still the same
I would suggest going to your app store, viewing your subscriptions or whatever, and it will tell you which active ones you have, and at least on my iPhone it will show that it is associated with my Apple ID email. I am not sure what that looks like for Android phones, but check it out and that may give you a clue as to which email your account is associated with. Just a random tip because I have no way to help you with this I am afraid. Support may be able too if you wanted to try and connect with them?