Nest aware Video recording

[Zulca]

I’m not able to see any recordings. Is there a number to contact this people? I’m really disappointed 

[MplsCustomer]

@Zulca 

History is accessible by accessing your camera in the Google Home app (and selecting History / Full History) or in the Google Nest app (and scrolling through the timeline). Which app you use depends on which camera you have. What history (if any) you see depends on what Nest Aware subscription you have (free 30-day trial, Nest Aware, or Nest Aware Plus). The newer Google Nest cameras provide event history for just the most recent 3 hours without a subscription.

https://support.google.com/googlenest/answer/9233159?hl=en

https://support.google.com/googlenest/answer/9546397?hl=en

(If you want to contact Google Nest Support, use the "Contact us" option on either of those pages.)

[janthadeus]

Hi folks,

Thanks for your help, MplsCustomer.

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.

Thanks,

JT

[janthadeus]

Hi Zulca,

Checking back in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

Regards,

JT

[janthadeus]

Hi there,

It's me again. I haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread. 
 

Best,

JT