12-16-2021 02:26 AM
12-16-2021 07:57 AM
What subscription issue are you having?
12-16-2021 08:16 AM
Paid for a year sub on 2 cameras and just got notified of cut off because of no payment.
12-20-2021 04:53 AM
I recently had the same thing, Nest mess up the subscription and then are super unhelpful and bully you onto the new and much lesser plans.
12-20-2021 09:26 AM - edited 12-22-2021 11:02 AM
Hey there,
I am sorry to hear that you are having payment issues. I unfortunately cannot assist you with them directly, you will need to reach out to Support. If you had a Nest Aware subscription, either your cameras do not have a good internet connection, or they may be on a seperate Home/structure. I would suggest restarting them, making sure they all have a strong wifi connection.
Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.
Please let me know if you need further assistance.
Best Regards,
Brad.
12-22-2021 04:30 AM
Same generic robotic **bleep** I got. YAWN
12-22-2021 11:05 AM
12-23-2021 12:11 AM
What the F has camera Wi-Fi strength got to do with Nest aware payments? You’re an idiot Brad
12-23-2021 03:25 AM
Is Brad a bot?
12-25-2021 04:24 PM
100%
01-18-2022 10:50 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.