Nest aware

[Kinmik]

I have nest aware for all my cameras and recently one of the cameras ( nest IQ ) stopped recording. When I open the app to see the cameras it shows a message about getting aware to have events recorded, then it goes away and my previous history shows up. My other cameras work and record fine but the IQ stopped two days ago. When I check my subscription it shows good through next year. I have cycled the cameras power too and nothing has changed. How do I go about resolving this?

[Brad]

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription. 

Please let me know if you need further assistance.

Best Regards,

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.