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Nest history

Amandas1
Community Member

I just signed up for the aware subscription. How long does it take to load past events for me to see? Does it do this???

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Amandas1 

In my experience, Google Nest starts saving history as soon as you enroll in Nest Aware or Nest Aware Plus. You can access the history in the Google Nest app for older cameras and in the Google Home app for newer cameras.

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

Past video history will only be viewable from when your subscription started. Have a look at the Google Nest help center link below and let us know if you have any further questions.

Nest aware basics:

https://support.google.com/googlenest/answer/9546397 

 

 

Regards,
Cathal

janthadeus
Community Specialist
Community Specialist

Hi everyone!

 

Thanks for your help here, @Cathal_S, @MplsCustomer and @Brad.

 

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Best,

JT

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you for all your help, @Cathal_S!

Best regard,
Brad